By pjenkyns, Apr 6 2018 10:06AM
Car insurance isn't cheap, and people expect insurers to take the hassle out of getting their cars fixed. But some people claim their recommended repairers have returned their vehicles with more problems than it started with.
There are now calls for urgent reform of the smash repair industry after it's been revealed significant concerns that smash repairers linked to Australia's major insurers were putting vehicles back on the road with potentially deadly faults.
There have been allegations that insurance companies are putting profit ahead of safety and that corners are being cut in the repair process. There have been some quite alarming figures in relation to the poor quality of repairs in a certain percentage of vehicles.
There has been 15 insurers in total named in a report, with issues ranging from less serious, such as peeling paintwork, to serious and potentially life-threatening, such as loose or compromised structural components.
There are a number of cars that have been repaired that badly that if they were involved in an accident they would cause serious and maybe fatal outcomes.
What worries motoring bodies is that from the outside repairs may look good, but that shiny paint and clean carpets may be hiding serious problems underneath. A car may look perfectly well repaired but the reality might be something different and consequences that can be substantial.
Normal consumers don't have the information available to know if their cars are being appropriately fixed or not after an accident. The MTA estimates thousands of unsafe cars could be on Australian roads and says insurers having repairs carried out on a price, rather than quality, standard is driving the problem.